FAQ’s

Most frequently asked questions

Shopping Basics

Before purchasing, please ensure that you have selected the correct size, color, and quantity. Review our product descriptions and sizing guides to make an informed choice.

Refer to our size chart available on each product page for accurate measurements. If you’re unsure, contact our customer service for personalized advice.

Yes, you can view your order history by logging into your account on our website. This will provide you with details on past purchases and their statuses.

If you need help while shopping, feel free to reach out to our customer support team through our contact form, email, or hotline. We’re here to assist you.

Payments

We accept cash on delivery and direct bank transfer. Card payments are not currently available.

Choose cash on delivery at checkout. You’ll pay with cash when your order is delivered to you, and our delivery team will collect the payment upon delivery.

Yes, select direct bank transfer at checkout. We will provide our bank details for you to complete the transfer. Ensure the transfer is made before we process your order.

We use secure protocols to handle your payment information. For direct bank transfers, ensure you use the details provided securely.

Shipping & Returns

Contact our customer service at support@lifeoutfits.com within 7 days of receiving your order to initiate a return. Ensure the item is in its original condition with all tags attached.

Return shipping costs are the responsibility of the customer. Please securely package the item and send it back to us as instructed.

Once we receive your returned item, we’ll inspect it and process your refund or exchange within 7 business days. You will receive a confirmation email once the process is complete.

Yes, if you prefer an exchange, please contact our customer service team to discuss the available options and initiate the process.

Contact

Still have questions?